Cholesterol Helpline

Can't find what you're looking for on the website and need some help? The HEART UK Cholesterol Helpline team are ready for your call. Have a more general question? Send us an email and we'll get back to you shortly.

The Cholesterol Helpline offers free and impartial information on cholesterol and related condition, including healthy eating.

0345 450 5988

The Helpline is open Monday to Friday 10am – 3pm
Answer phone outside these hours and when our lines are busy 

If you want to get in touch with us about fundraising then please email fundraising@heartuk.org.uk

Or call the fundraising team: 01628 777046

Dietetic advice is also available in Punjabi, Urdu and Hindi


"I e-mailed the helpline as my cholesterol test result was not that straight forward and I wanted to get some expert advice to help me understand and take control of my cholesterol. Tina rang me back. She was so helpful, it was lovely to talk to someone who was obviously so well versed in the subject. Tina helped me gain the confidence to take responsibility for my own health. It was wonderful to feel I was talking to someone who was clearly an expert and really understood where I was coming from.  Thank you HEART UK for this fantastic service."

Deidre, Gloucestershire


"I have had such wonderful help and support from HEART UK’s helpline.  The team are so friendly and patient and it does not matter how many times I ask a question they are always there for me.  It’s a wonderful service and I am so grateful to have their support.  I can’t speak highly enough of the help they have given me."

Vera, Buckinghamshire


It costs us £120,000 a year to run our cholesterol helpline. Please donate to keep the helpline and other services running

Donate now 

 
More about us

Please note this is not a diagnostic service.  Our helpline aims to complement the information and support people have already received from their health care professional, not replace it.  

The Cholesterol Helpline is not an emergency service and those in need of urgent help should contact their GP or seek help from services such as NHS 111 or emergency services.

Calls to our 0345 helpline costs no more than calls to geographic (01 and 02) numbers and must be included in inclusive minutes on mobile phones and discount schemes.  Calls from landlines are typically charged between 2p and 10p per minute while calls from mobiles typically cost between 10p and 40p per minute.  Calls from landlines and mobiles to 0345 numbers are included in free call packages.